Shipping policy

Shipping Policy — Lucky Home&Kitchen

Processing Time
All orders are processed within [1–3] business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Standard Shipping: 3–14 business days ($4.99) — delivery time varies by product and supplier location

Free Shipping: On all orders over $49.99.

We also ship internationally to select countries including Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UAE, and the United Kingdom. International orders typically arrive within 7–21 business days. Shipping costs for international orders are calculated at checkout and may vary by destination.

Please note: Some items may ship from international suppliers and can take up to 14 business days to arrive. You will receive a tracking number once your order ships.

Please note: all delivery times listed above are estimates only and are not guaranteed. Actual delivery may vary depending on your location and carrier conditions.

Delivery times are estimates and start from the date of shipping, not the date of order. Lucky Home&Kitchen is not responsible for delays caused by the carrier (e.g., weather, customs, or high shipping volumes).

Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

International Shipping

"We ship to the United States, Canada, and select international countries. International customers are responsible for any customs fees, taxes, or duties charged by their country."

Shipping Address
Please double-check your shipping address at checkout. Lucky Home&Kitchen is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at luckyhomeandkitchen@gmail.com before the order ships.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at luckyhomeandkitchen@gmail.com within 2 days of the delivery date so we can help resolve the issue.

Questions?
Reach out to us anytime at luckyhomeandkitchen@gmail.com.